Claims

Dear Valued Customer,

In the event, you may realize that some of your goods are damaged or missing, or if you feel that you have been over-charged or charged for services that you didn’t receive prior, during or after services were completed, please contact customer service.

Please print and fill out the attached form at the bottom of this page and email to CLAIMS@PACCOASTMOVING.COM

Upon receiving your information online, a Claim Acknowledgment Confirmation Notice will be sent to you via email, confirming that your claim/complaint has been received and entered to our electronic system. Note: Please make sure to check your junk or spam folders for our email confirmation.

HOW CAN I CHECK THE PROGRESS / STATUS OF MY CLAIM?

If you wish to check the status of your case, PLEASE email us at: INFO@PACCOASTMOVING.COM. All claim correspondence will be made VIA EMAIL/MAIL. We may call you (If needed) for additional information or clarifications regarding your claim.

HOW LONG DOES THE PROCESS TAKE?

FOR INTERSTATE MOVES: We have 120 days to provide a settlement offer for your claim, from the date your complete claim along with all required documents is received in their office. If claims can’t be settled or denied within that time, an extension notice must be sent to the customer within every consecutive 60 days period.

KINDLY ACCEPT OUR APOLOGIES FOR ANY INCONVENIENCE AND WE WISH YOU THE BEST IN YOUR NEW LOCATION!

LONG DISTANCE MOVING

From sea to shining sea, let us move you long distance! Our moving experts can wrap and pack your valuables, backed by over 20 years of experience in handling and moving luxury and everyday items.

COMMERCIAL MOVING

Moving for commercial reasons? Pac Coast Moving has the people you can trust to move your business, large or small, and to provide any relocation solutions or management needed along the way.

STATE TO STATE MOVING

Moving out of state can often be a challenge, but with the help of our interstate moving experts, your move will be simple and stress-free. We pride ourselves in our renowned state-to-state moving services from anywhere.

STORAGE

Pac Coast Moving specializes in storage for all our client’s items while they wait in transit. We have state-of-the-art technology in all of our secured storage facilities. Items in transit are kept in the best storage with Pac Coast.

COMMERCIAL STORAGE

Commercial Storage requires a very specific facility for most items. We often protect and store for businesses like restaurants, offices, warehouses, offices, and much more while they’re in between moving from facilities.

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