About

Our Company

With more than 20 years of experience in moving and storage, our experts will ensure that your big move is made easy for you. From your first consultation to your last interaction with our professional movers, our goal is to provide a one-of-a-kind customer service experience as we move you where you need to go.

Customer Satisfaction
100%
Handling Care
100%
Insurance Coverage
100%

About Our Company

We are a family owned and operated interstate moving company. Our DOT number is 3355534 and our MC number is 1073119. We have over 20 years of moving experience combined within our management team. The moving industry has been around for over 100 years. Innovation and technology sets us apart from our competition. All of our trucks have GPS tracking with camera and electronic logging devices. When we pick you up at your home your inventory is taken digitally. Each customer gets their own login to their account. You can track your move every step of the way. We consider ourselves a customer service company that provides moving services. We understand our customers are the lifeblood of our company. Our refund policy is second to none. If you cancel for any reason, your deposit is 100% refundable. Plain and simple. If we don’t move you, we get paid nothing. We truly believe that our staff and our customers are our most important assets. Are we perfect? No. Are we proud of the service we provide and accountable every step of the way? Absolutely. Do not shop price alone, moving companies are NOT all the same. Our website is www.paccoastmoving.com. Please take a moment to determine if we are a good fit for you and/or the family. Thank you in advance for the opportunity to assist you with your relocation needs.

Innovation

Customer Portal

The moving industry has been around for over a 100 years.  Technology is changing every day across all industries and the moving industry is no exception.  Innovation is one of the key factors that sets us apart from the competition.  Each customer receives a user name and login to track their move. Within the portal the customer can Esign or import documents, make payment, track their shipment and even live chat with customer service.

Estimate

Our interactive visual estimator provides customers with more information using our award winning software. Don’t feel comfortable putting in your own inventory online?  We got you covered with our visual estimator. You’ll receive an email with your own login. Download the app from the apple or google store.  Through the app you can record a video of all of the items you are bringing. After submitting your video you’ll receive a quote within 24 business hours.  If you would like to meet us face to face we can do that to. We still have old fashioned values.  Our friendly onsite estimator can come to your home and walk you through an estimate.

Move Day

The night before the move you will get a text from your foreman with your pick up window and a call or text on pick up day when the truck has left the warehouse along with a link tracking your truck (much like an uber). We use electronic logging devices so you know when your truck will arrive on pick up and on delivery.  Our foreman show up to your home with an iPad that take actual pictures of your inventory. These pictures are barcoded and tracked from your old home to our warehouse to your new home. The pictures assure your items will stay in the same condition from pick up to delivery.

Delivery

As times change we are constantly innovating to keep up with the latest technology. No matter where you are you will know where your belongings are.  We appreciate each and every customer giving us the opportunity to earn your business. You will know when your items are loaded for delivery. Once your out for delivery you will get a link that will show you where your items are. We believe transparency is very important and it’s one of the key components to making your move a one of an exceptional experience.

Our Mission

Our mission is to provide a one of a kind customer experience. We are the jump start to each client's new beginning. Not just in their new house but to their new home. At Pacific Coast Moving, we are passionate in the pursuit of excellence. From your first interaction with one of our certified moving consultants to your last interaction with one of our pro certified movers. Our goal is to turn the stress of moving into a one of a kind, incredible customer experience. Each one of our moving consultants must pass a 3 page written test and much accompany our
crew on a live move. We believe communication and transparency is vital to the company’s success. All of our pro certified movers must pass a physical and a drug test. Our culture is second to none. Each employee understands our customers are the life-blood of the company. We under promise and over deliver on every move.

Core Values

CUSTOMER SERVICE:

Creating a raving base is our ultimate goal as a company. Always go above and beyond for the customer. We don’t under promise and over deliver. We OVER promise and OVER deliver.

INTEGRITY:

Doing the right thing is always the right thing. In any relationship,

TRUST is the most important factor.

HUSTLE:

We train, train, and train again all of our employees. Without taking massive action, the training means nothing.

HAVE FUN:

Time is the most precious commodity we all have. Everyone understands we have a job that needs to be done but have fun doing it. Always give 100% and have a great time doing it.

ACCOUNTABILITY:

We all make mistakes, how you respond to those mistakes is what makes the difference between a good company, and a GREAT company.

COMMUNICATION:

There is nothing wrong with over communicating. We guarantee a 24 hour response and always text, email and call everycustomer. We don’t only over communicate with the customer, but with our team. From sales, to customer service, to dispatch to our movers, everyone is on the same page.

LONG DISTANCE MOVING

From sea to shining sea, let us move you long distance! Our moving experts can wrap and pack your valuables, backed by over 20 years of experience in handling and moving luxury and everyday items.

COMMERCIAL MOVING

Moving for commercial reasons? Pac Coast Moving has the people you can trust to move your business, large or small, and to provide any relocation solutions or management needed along the way.

STATE TO STATE MOVING

Moving out of state can often be a challenge, but with the help of our interstate moving experts, your move will be simple and stress-free. We pride ourselves in our renowned state-to-state moving services from anywhere.

STORAGE

Pac Coast Moving specializes in storage for all our client’s items while they wait in transit. We have state-of-the-art technology in all of our secured storage facilities. Items in transit are kept in the best storage with Pac Coast.

COMMERCIAL STORAGE

Commercial Storage requires a very specific facility for most items. We often protect and store for businesses like restaurants, offices, warehouses, offices, and much more while they’re in between moving from facilities.

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