Report an outage: Call 206-684-7400 to report an outage or check the status of an outage at your business or home. You may also choose the outages by county option to see a list of estimated restoration times, or ETRs, in your county. Get locations and causes of power outages. Open Map. Our interactive map is updated every 5 minutes and provides regional power restoration information. Report a power outage and get information about power outages in your area from Duke Energy. That's why we created Outage Alerts, which provide personalized alerts that provide real-time information specifically for you. You will need either the account number for the location, or a phone number listed in association with the account. If you click on the arrow to the left of your county’s name, you will see ETRs for the towns and villages within that county. Report an outage: 800-662-4797 Outage Map. It's important to stay informed throughout storm season. You can also use our interactive Outage Map to see where outages may be happening near you with estimated restoration times. Report an Outage If your power is out and you do not see your outage on this map, please report your outage here or call our Automated Outage Reporting Line at: 425-783-1001 (Toll-free: 1-877-783-1001) This map automatically updates.
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